Start your INTRCONNECT experience with a welcome from Garret Gray, President of CoreLogic Protect. Garret will introduce all participants to the conference and explain the vision of the event and its theme, “Making Everything Possible Together.”

Mike Walsh is the CEO of Tomorrow, a global consultancy on designing companies for the 21st century. A global nomad, futurist and author of the bestselling book, The Algorithmic Leader, he advises some of the world’s biggest organizations on digital transformation and disruptive innovation in this new era of machine intelligence.

Please welcome him today as he takes you on a whirlwind ride into the world of tomorrow.

Engage in an interactive panel discussion with carriers and technology partners as they talk in-depth about the value of fostering strong strategic partnerships between the two. Learn how to leverage these relationships to transform customer service, create co-innovations, and increase process excellence.

FEMA updated the National Flood Insurance Program’s (NFIP) risk rating methodology through the implementation of a new pricing methodology called Risk Rating 2.0 in 2021. The methodology leverages industry best practices and cutting-edge technology to enable FEMA to deliver rates that are actuarily sound, equitable, easier to understand and better reflect a property’s flood risk.

California wildfires have led to historic losses in recent years, which prompted new regulations. We will introduce how we are leveraging innovations in science and data analytics to enabling better risk differentiation for insurers.

Welcome to the Business Owner track. You’ll meet your track leaders and other participants as we set expectations for our time together.

Success doesn’t happen accidentally. It requires setting specific goals, making them known to your organization, devising comprehensive plans for hitting these targets, and then executing efficiently. As a General Manager, you are responsible for building a workflow that achieves all this — a process that everyone our team understands and follows. This workflow should also involve analytics so that you can measure progress toward your set goals, and in turn provide support where the project may be lagging.

Also, excelling as a General Manager involves managing and maximizing the talents and abilities of everyone, and leveraging technology that enables everyone on your team to be more efficient and productive. This leads to clarity around all of your business initiatives, your employees being more fulfilled, and your customers being more satisfied.

In this presentation, we will discuss goal setting and the importance of establishing sound, consistent workflows that will enable you to achieve your business goals (beyond the financial). By the end, you’ll see why simply establishing revenue goals isn’t enough.

We will start the afternoon with an introduction to our speakers, who will talk about the operational and financial benchmarks of companies within the property restoration industry. This will set the stage for our full day of in-depth, hands-on workshop style sessions.

NOTE: Have your computer available for every session this week.

We’ll start the afternoon by defining the roles of administrators and coordinators. Then, every participant will engage in an interactive exercise where they will identify their company’s trouble areas and pain points. Finally, we will share potential data-driven solutions to address these issues.

We’ll start the afternoon with an introduction to our speakers, who will talk about sales and marketing in the restoration industry.

There is more than one way to organize and categorize water damage loss forms. In this session, we will explore the different forms of and methodologies behind loss documentation.

Welcome to our first session — an open discussion on how the work and documentation of both Recon Managers and Project Managers affect other departments — and vice versa.

Discover the top 15 trends in underwriting today — all in 15 minutes.

Garret Gray, President, CoreLogic, Protect, will share his vision for CoreLogic Protect — the role that the company will play in the future of the property insurance and restoration industries. He will discuss products, solutions, and CoreLogic’s next steps toward “making everything possible together.”

We’ll explore ways for sales professionals to reach target decision makers. Whether it’s through email or a traditional phone call, there are effective ways of “breaking past the wall” of the gatekeeper.

What does the future look like for property underwriting? Data, analytics, and modern technology are changing the world of underwriting by enabling greater efficiency and accuracy. This panel will discuss how the role underwriting is evolving with top carriers.

In this session, we will discuss the broad array of wildfire data and analytics for insurers to use for accurately assess wildfire underwriting and portfolio risk.

Discover the latest trends within managed repair networks as well as the technologies that third-party administrators (TPAs) are using to streamline their practices. You’ll learn how these TPAs navigate today’s challenges to achieve proven success. This panel of seasoned professionals will discuss the common challenges for managed repair and engage with the audience to share their strategies for success.

Flood risk management should include catastrophe models, but join Liz Cleary from Guy Carpenter to hear about the uncertainty around model output and the importance of other risk assessment techniques.

The CoreLogic product team will walk you through their vision of the future of the CoreLogic platform. During this session, we will also want to hear your feedback — what you love about the software (and what you could live without).

During this workshop, we will conduct a financial SWOT analysis — to identify strengths, weaknesses, opportunities and threats facing your organization. The SWOT framework is an effective tool for laying out and understanding the internal and external factors affecting your organization’s profitability and competitive advantage.

In this presentation, product experts will demonstrate how to find and take advantage of the data generated within DASH — CoreLogic’s restoration management system. We will show you how to find Business Intelligence (BI) reports, use dashboards, and create reports containing relevant data.

We will conduct a close examination of the S500 documentation standards — what the requirements are, and what the ANSI / IICRC recommends. We’ll answer the question, what does it all mean for your documentation process?

Planning for profits and customer satisfaction begins long before breaking ground. In this session, we will show you how to use the DASH platform during the precontruction phase of every job to set your company up to consistently maximize profitability, customer satisfaction, and transparency.

Nancy Watkins, Principal and Consulting Actuary at Milliman, Inc. will offer a unique client perspective about using catastrophe models to quantify mitigation benefits to homeowners and communities.

Property insurance companies have increasingly been leveraging Artificial Intelligence (AI) technology, which eliminates the guesswork from underwriting and all related decision-making. Attend this session and come away with a better understanding of AI and how it facilitates the workflow for the Homeowner Underwriting Loss Control Survey.

The last paradigm shift in the property restoration industry was about going paperless — using cloud-based technology to store and analyze data. Now that data is digital, the next priority is ensuring its accuracy to inform short- and long-term business decisions. We will explore how to unlock the power of accurate data to transform and grow your business.

In this session, we’ll go over the five ‘why’s that sellers must understand for every prospective client. This approach allows you to dig into each potential customer’s pain point to determine the root cause of each problem. With this understanding, sales representatives always have all the information to effectively sell solutions, value-added services, and nurture strong business relationships.

Geospatial data has become a powerful tool for carriers as they respond to catastrophes (for instance, the devastating Hurricane Ian that impacted millions last year). This panel will reveal the ins and outs of geospatial data and how it is transforming end-to-end claims processes for carriers and contractors across the globe.

Learn about American Family Ventures and its approach to angel investing with insurance startups. Managing Director Dan Reed will discuss the company’s recent wins and how their investment decisions are shaping the future of the insurance industry through their Creative Destruction Lab.

Dive into our Hazard HQ Command Central for a look back at the major events of 2022 and an outlook for catastrophic event response in 2023.

We will explore how leaders manage their teams to ensure accountability. We will cover four areas of focus including client service, financial performance, Processes and Systems (SOPs), and Staff Alignment and Development. We will also dive into what it takes to become a 21st century leader to position your company for growth and success.

Completed water loss documentation is critical to the successful execution of every water loss restoration project. That’s why you need an established, consistent process to complete documents for every incident.

Here we will explore how contractors use drying documentation to obtain a holistic understanding of the loss to ensure success in every project.

Discover the latest updates to our Valuation Solutions, including our prefill capabilities. Learn how these solutions help drive profitability and greater efficiency.

Inflation is a threat to insurers in today’s property insurance industry. Learn about its impact on post-event loss amplification and how to manage this threat.

Your claims technology will determine your level of productivity, efficiency, and customer satisfaction. In this session, learn how to properly identify and evaluate solutions that will work best for your organization.

Highlights and key takeaways from the most comprehensive survey in the Disaster Restoration Contractor market.

Learn from McKinsey how sound data strategy can help create strong business differentiators for property insurance carriers.

CoreLogic is joined by other industry academic and scientific experts for this lively moderated dialogue about the volatile 2022 hurricane season.

In this session, you will meet the core product team responsible for bringing you the entire suite of CoreLogic Protect products and solutions. These experts will come together to give you a sneak peek at product road maps and their collective vision for deeper, more powerful integrations.

Company-wide communication is of paramount importance in establishing and maintaining a healthy corporate culture — during new employee onboarding (especially for remote workers), mergers and acquisitions, and other important organizational change.

In this panel, we will discuss tried and true practices for putting successful communication strategies in place. In the spirit of communication, the discussion will be followed by a Q&A.

For this exercise, we will break out into small groups of just three to four people. Within these workshop teams, you’ll discuss your SWOT analyses. This collaboration will ensure that you come away with a comprehensive view of your organization. After all, some of your peers may have thought of relevant factors to their businesses that you did not. The small group setting is designed to ensure confidentiality of your information.

Every day, we work hand-in-hand with Project Managers to tackle reconstruction projects from start to finish. This workshop will give us an opportunity to collaborate with Estimator / Project Managers to ensure favorable outcomes for all stake holders.

In this session, we’ll go over the five ‘why’s that sellers must understand for every prospective client. This approach allows you to dig into each potential customer’s pain point to determine the root cause of each problem. With this understanding, sales representatives always have all the information to effectively sell solutions, value-added services, and nurture strong business relationships.

We will walk through the real world examples and scenarios that commonly occur in the drying process. We will examine potential difficulties in collection of the drying data that may lead to unfavorable consequences. Understand how digital drying documentation can revolutionize how you document the process and lead to better outcomes.

Every day, we work hand-in-hand with Coordinators to tackle reconstruction projects from start to finish. This workshop will give us an opportunity to collaborate with Coordinators to ensure favorable outcomes for all stake holders.

Taking the tools that have been covered in the Client Discovery (Sales Cycle) session and putting them into application in exercises designed to practice, examine and hone the skills required to master discovery with clients.

Learn about American Family Ventures and its approach to angel investing with insurance startups. Managing Director Dan Reed will discuss the company’s recent wins and how their investment decisions are shaping the future of the insurance industry through their Creative Destruction Lab.

What has been the impact of the global pandemic on claims and underwriting? Discover the top trends of these “post-Covid” times and how they are shaping the property insurance industry and the experiences for its professionals and clients.

Learn how non-weather water and fire risk solutions can help with portfolio profitability and smart home strategy.

We’ll host a large group discussion about financial SWOT analyses for companies in our industry as a whole. During this session, all participants will reconvene to discuss to discuss key takeaways from their small group roundtable sessions.

An interactive review and discussion of our collaborative workshop.

To conduct the proper drying procedures following water damage, contractors need an accurate interpretation of what exactly has taken place. A comprehensive understanding, including origin and cause of damage, is the only way to determine the proper steps of the drying process.

In this session, we will shed light on how to perform an adequate analysis of damage, and where to go from there.

An interactive review and discussion of our collaborative workshop.

Material, Labor, and Equipment costs continue to rise and fluctuate. In this session, dig deeper into construction cost data trends in the residential property market.